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FAQ for Guests

It’s a product which takes care of your Flights, Hotels, Sightseeing, Travel Insurance, Transfers and Visa’s if required into one price. However it’s not necessary every Holiday package includes all above services, it completely depends upon the inclusion and exclusion of the package you are planning to book.

These are tours which have fixed departure dates and Tour escorts.

It is always advisable to book your tour well in advance of your choice to confirm your hotel and Flight reservation.

“Two people in one room”.

This means, the rates are for one person in a room which is shared by two.

A half-board meal plan is inclusive of breakfast and one major meal – either lunch or dinner.

A Full-board meal plan is inclusive of all 3 meals i.e. Breakfast, Lunch and Dinner.

Homerentalia will provide you assistance for filling your visa however to grant you Visa is completely at the discretion of the Embassy.

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We’ll send you an email confirmation for your holidays booking.

In this case, you just need to call on our toll free number +442071933874 and we will confirm your package offline if we have received your payment.

Yes, you can amend the package the way you want it wherever possible by calling our toll free number +442071933874 by paying additional cost or amendment charge if any.

Yes, we can help you buying Travel Insurance, you just need to visit our Insurance section and buy it online.

Yes, we can help you buy Foreign Exchange as well, now you can buy Foreign Exchange online by visiting our Forex section.

No, unfortunately we don’t have this provision to book with multiple credit cards online.

Yes, you need passport with minimum validity of 6 months from the date of travel. Validity of passport may vary depending upon the country you visit. Also we can assist you in getting your Visa’s done. You just need to visit our visa section and fill in the inquiry form and we will take care of the rest.

The type of vehicle provided during travel would be mentioned in the travel details before you book your holidays. Vehicle type purely depends upon the group size and destinations.

Cancellation charges of the holiday package you are selecting would be mentioned in travel details. Also cancellation charges depend when you are cancelling the package and for which country/city you have booked for. To know more you can call our customer support on +442071933874

If in case you want to cancel your services on tour, there won’t be any refund credited to your account.

You can write us on Homerentalia and we will further investigate on your escalations.

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